In my last email to StarHub management, I didn't get a favourable respond from customer service. They told me to get a cable connection to my place. I simply asked if StarHub would be paying for the connection...
Anyway, wrote another email to Philip, Diana and CC Terry, it was nice of Philip to have written personally back to me assuring that they will look into the case.
Let's hope that tomorrow site visit by the technician/engineer will be able to determine the problem. Hey didn't they said they acknowledge the problem last time? Hmmm......
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