This one took a long time, but I must say that I'm a very very happy customer of Microsoft Notebook Presenter Mouse 800. I do presentation quite often, and this mouse has been with me for quite a long time.
It happens that the scroll button was behaving erratic, and since it has 3 years warranty, I was hoping to get it service.
However the search for the service centre was difficult, and I couldn't find any address at all. managed to get a number for the local Singapore office.
Called up and chat with the friendly customer officer, who took down details, and send me an email to fill up additional details. Within a week, I had a brand new mouse courier to me!
Thumbs up for good service, thumbs down for difficult to find RMA information!
Overall I'm a satisfied customer and will spend another S$120 for another Microsoft product.
Wednesday, October 21, 2009
Apple Magic Mouse
Apple just launch it latest product, the Magic Mouse! Looks pretty cool, can't wait to get my hand on it. Check out the product information on Apple Website.
Friday, August 14, 2009
Frequent Flyer loyalty
Well well, received another two free gold colour luggage tag from KrisFlyer. Not sure if this is my idea of rewarding members who travel on Star Alliance Member airlines.
Each year, I'm receiving 2 free tags for me to "show" off that I'm Gold member. I do see many many people who are gold member.
Maybe I should give other airline a try. Singapore Airline, please do better in rewarding your member!
Each year, I'm receiving 2 free tags for me to "show" off that I'm Gold member. I do see many many people who are gold member.
Maybe I should give other airline a try. Singapore Airline, please do better in rewarding your member!
Thursday, March 26, 2009
Misleading result from Anti-Malware
I got really nothing against this product, but when it starts giving me misleading result, it drives me mad when the hype in various forums talks about how great this is.
Just because a MS files is outside the normal directory doesn't mean it infected. E.g. if you install hotfixes, and the backup directories will contains these executable.
Or a user may simply choose to copy some of the files as a backup. The point is that to the end user unless he is technically incline, he would have thought this is an infection, when there is NO THREAT to the system at all.
This is the result from Virustotal.com.
Just because a MS files is outside the normal directory doesn't mean it infected. E.g. if you install hotfixes, and the backup directories will contains these executable.Or a user may simply choose to copy some of the files as a backup. The point is that to the end user unless he is technically incline, he would have thought this is an infection, when there is NO THREAT to the system at all.
This is the result from Virustotal.com.
Sunday, March 8, 2009
Anti-Malware
I don't usually like to talk about my work, as I find that this is not one of the most exciting things to talk about. Actually to think of it, even if I think it suppose to be interesting, it might not be interesting to you. :)
Come across this post in Slashdot, http://tech.slashdot.org/article.pl?sid=09/03/07/0137226. Bashing on Symantec Tech Support. Drilling into the post, saw some mentioned about this suppose product called Malwarebytes' Anti-Malware on http://www.malwarebytes.org/.
Downed and tested it, seems pretty impressive and fo
und a few malware which my Symantec Endpoint Protection did not seems to detect. Wait a minutes, isn't the detection of this malware which was detected my SEP a few months back when I installed a game which I was crazy about!!
Looking thru the logs of Malwarebytes, it shows the followings:
Files Infected:
C:\WINDOWS\system32\czkgvi.dll (Trojan.Vundo.H) -> Not selected for removal.
C:\WINDOWS\system32\ljJYRihh.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\alanleehc\Desktop\EvID4226Patch.exe (Malware.Tool) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\svchost.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
The first entry was something that was detected and deleted by SEP a few months ago, I unselect it, and select the reset and click on the removal button. It going to be an interesting experiment.
The questions that came into my mind:
1. Is Malwarebytes really cleaning threats on my system?
2. Is SEP really that bad?
So a little investigation, I try to look for this file C:\WINDOWS\system32\czkgvi.dll. It could be hidden in the alternate stream of a NTFS file, or simply could be hidden as a rootkit. Nope, couldn't find it. Use LADS from http://www.heysoft.de/nt/ep-lads.htm, and nothing in the alternate stream.
Since this is a Sunday morning, and while everyone in the family is still lazying in the bed, I decided the quickest way is to reboot and rerun Malwarebytes to see if it detect this file, since I didn't remove it in the previous detection.
Run the scan again, and YES, it didn't detect the file! Conclusion...
1. Malwarebytes shows the malicious files could be based on registry detecting, and not the actual presents of the malware.
2. SEP could do a better job on removing those registry keys!
3. A detection by a product doesn't really mean it could be totally trusted.
My little girl just woke up, time to channel the rest of my energy to her.
Come across this post in Slashdot, http://tech.slashdot.org/article.pl?sid=09/03/07/0137226. Bashing on Symantec Tech Support. Drilling into the post, saw some mentioned about this suppose product called Malwarebytes' Anti-Malware on http://www.malwarebytes.org/.
Downed and tested it, seems pretty impressive and fo
und a few malware which my Symantec Endpoint Protection did not seems to detect. Wait a minutes, isn't the detection of this malware which was detected my SEP a few months back when I installed a game which I was crazy about!!Looking thru the logs of Malwarebytes, it shows the followings:
Files Infected:
C:\WINDOWS\system32\czkgvi.dll (Trojan.Vundo.H) -> Not selected for removal.
C:\WINDOWS\system32\ljJYRihh.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\alanleehc\Desktop\EvID4226Patch.exe (Malware.Tool) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\svchost.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
The first entry was something that was detected and deleted by SEP a few months ago, I unselect it, and select the reset and click on the removal button. It going to be an interesting experiment.
The questions that came into my mind:
1. Is Malwarebytes really cleaning threats on my system?
2. Is SEP really that bad?
So a little investigation, I try to look for this file C:\WINDOWS\system32\czkgvi.dll. It could be hidden in the alternate stream of a NTFS file, or simply could be hidden as a rootkit. Nope, couldn't find it. Use LADS from http://www.heysoft.de/nt/ep-lads.htm, and nothing in the alternate stream.
Since this is a Sunday morning, and while everyone in the family is still lazying in the bed, I decided the quickest way is to reboot and rerun Malwarebytes to see if it detect this file, since I didn't remove it in the previous detection.
Run the scan again, and YES, it didn't detect the file! Conclusion...
1. Malwarebytes shows the malicious files could be based on registry detecting, and not the actual presents of the malware.
2. SEP could do a better job on removing those registry keys!
3. A detection by a product doesn't really mean it could be totally trusted.
My little girl just woke up, time to channel the rest of my energy to her.
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